There are two types of digital transformation. There’s the kind that streamlines a business into a powerhouse, and there’s the kind that turns into a ghost ship; perfectly automated, technically efficient, and completely devoid of life. Right now, we are witnessing a massive shift in the way people do things. While your competitors are busy bragging about replacing their support staff with agentic AI, what they are often doing is building a wall between themselves and their customers.

With AI now being used by adversaries to reverse-engineer patches and generate exploits in hours rather than weeks, our old Patch Tuesday rhythm is essentially an open invitation to hackers. The truth is, the patching gap is a competitive weakness.

If we want to protect our organizations without drowning our teams in manual toil, we have to stop treating patching as a checklist and start treating it as a dynamic, intelligent discipline. Here is how we’re rethinking the vulnerability situation.

Today, every business is a technology business. Whether you run a boutique creative agency, a high-volume law firm, or a modern retail shop, your ability to operate depends entirely on your hardware, software, and connectivity.

When the Blue Screen of Death appears or your server decides to take an unscheduled nap, the clock starts ticking; and it’s ticking directly against your bottom line. This is where remote support shifts from being a nice-to-have to a mission-critical asset.

Take a quick walk through your business. When you look at the screens on the walls, what’s actually on them? If it’s a generic weather widget, a “Happy Monday!” slide that’s been up for three weeks, or a “No Signal” box, you aren’t looking at a technology investment. 

You’re looking at a $10,000 screensaver.

I know the headache well: that one critical, but crusty, legacy application that the business relies on, but the vendor has long since abandoned. It's a non-negotiable part of operations, but it sits on an outdated OS or platform, a massive, blinking security vulnerability in the middle of our network. We can't patch it, and we can't immediately rip and replace it.

So, how do we sleep at night? The answer, increasingly, is through the strategic application of cloud computing. The cloud isn't just about cost savings or scalability; it's a fundamental change in how we manage risk, especially the risk posed by unpatchable, end-of-life (EOL) software.

Cyberthreats are no longer rare occurrences; they are constant, evolving, and frequently highly sophisticated. This reality makes a proactive approach to cybersecurity absolutely essential. Organizations that only react to attacks find themselves perpetually engaged in damage control.

Failing to establish a deliberate, comprehensive cybersecurity strategy exposes any organization to repeated breaches, critical data loss, and ultimately, a loss of customer trust that can lead to financial collapse. This overview details why addressing these persistent risks is critical for the success of any contemporary business.

The scariest online threats are the ones you don't even see coming. Picture this: a hacker tricks one of your employees with a sneaky phishing email, steals their username and password, and just walks right into your network. No alarms, no warning. 

The really good news is there's a simple fix that can make a huge difference: Multi-Factor Authentication (MFA). Just setting this up is one of the biggest steps you can take to make your business much safer and a lot less likely to suffer a nasty cybersecurity breach.

Passwords are effectively the cornerstone of your business’ data security. If they aren’t up to muster, your protections could crumble. Unfortunately, many users shortchange their passwords to try to make them more convenient, also making them more convenient for cybercriminals. Let’s see how we could (and should) make passwords as effective as possible.

Business technology is the foundation of modern enterprises, crucial for growth and competitive advantage. Yet, many organizations fall into a critical trap: becoming too attached to their initial technology investments, even when they've become a liability.

One of the most common criticisms of generative AI tools is that they often “hallucinate,” or make up information, making them somewhat unreliable for certain high-stakes tasks. To help you combat hallucinations, we recommend you try out the following tips in your own use of generative AI. You might find that you get better, more reliable outputs as a result.

From the classic Nigerian Prince emails to the cleverly crafted fake invoice, malicious digital correspondence is a constant threat to a business. It's not just about losing a few bucks, either. A successful phishing attack can cripple your operations, compromise sensitive data, and even lead to your company's demise.

Remember the stereotypical hacker? A lone kid in a hoodie, fueled by caffeine and curiosity, breaking into a system just for the thrill or bragging rights? That image is obsolete. Today, hacking has evolved from a counter-cultural movement into a sophisticated, multi-trillion-dollar global industry.

Think about all the online accounts you have, from social media to banking to email. With so many accounts, it's crucial to make sure they're secure. Creating a strong, unique password is one of the best and easiest ways to protect yourself from hackers. Here’s how you can create passwords that are hard to crack and keep your digital life safe.

Let's be real: email attachments are a huge part of your digital life. They're also a favorite sneaky entry point for hackers, viruses, and scams. We've all been there, a quick click before we even think. That split second of laziness can turn into a massive headache for you and your whole job.

Before you tap that little paperclip and potentially wreck your day (or your company's network), you need to take a beat. This is your essential checklist for safely opening files sent via email.

Starting a business requires a certain mindset, one that demands a certain disdain for failure. This entrepreneurial mindset might actually hold you back from seeing success with your business’ technology, however. This month, we want to explore how the same mindset that has allowed you to build your business to where it is today is actually getting in the way of effective technology implementation, as well as what you can do about it.

If you run a business you know that downtime isn't just an inconvenience, it's a problem. That's where failover comes in. If you've ever wondered how major websites and services seem to stay operational even when something goes wrong, failover is a key part of the answer.

Disruptions, from natural disasters to cyberattacks, can hit any business. A strong business continuity plan (BCP) is essential to protect your company, employees, and customers. It’s an investment that helps you handle the unexpected and get back on your feet quickly.

Here are the key dos and don'ts for building your plan.

Running a business can feel like a constant battle against inefficiency. There are innumerable reasons an organization doesn’t meet productivity standards. Fortunately, however, technology provides powerful tools to identify and eliminate these problems. Here's how you can use technology to find and fix inefficiencies in your business.

AI is no longer a futuristic concept; it's a powerful tool that smart business owners use to their advantage. Many companies struggle to move beyond the hype and effectively integrate AI into their operations. Making the most of your AI initiatives requires a strategic approach. Here are five essential tips to help you succeed.

Cloud computing has become a game-changer for businesses of all sizes, making collaboration easier and more efficient than ever before. By providing a centralized, accessible platform, the cloud breaks down traditional barriers to teamwork, whether teams are in the same office or spread across large distances.

Here are four key ways cloud computing enhances collaboration: